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2020 Has Sailed: Twilio's Top Ships This Year
2020 Has Sailed: Twilio's Top Ships This Year
A Year of Developers Solving Challenges for the World | Voice, Video & SMS Become HIPAA-eligible As healthcare providers and other responders struggled to curb the spread of the virus while continuing to deliver care through the pandemic, Twilio was able to support providers with remote-first solutions, like video functionality, phone calls, and text messaging by making them HIPAA-eligible in February. Now with even more eligible products available including Conversations, Studio and others. Read more | | | | Grow Customer Engagement Twilio Video Open Source Applications Find new ways to engage with your customers virtually. Get started for free with WebRTC Go and use our sample code to deploy a video application in less than 5 minutes, across web and mobile including iOS, Android, and ReactJS. Read more | | | | Add Any AI/ML App to Your Voice Calls Improve customer call experience with real-time sentiment analysis or AI-driven knowledge assistants using Media Streams, now generally available and even better with bi-directional Media Streams. Read more | | | | Increase Your Message Deliverability With Messaging Insights Real-time analytics and guidance to understand usage, proactively troubleshoot errors in your application, improve delivery and engagement across SMS, MMS and WhatsApp messages. Now with latency reports included for free. Read more | | | | Native Group Texting With Twilio Conversations Throughout 2020 we've seen that users prefer two-way or secure group conversations β a feature you likely already use in WhatsApp, Slack, and iMessage β but one that is notably missing from most business messaging. The Conversations API now makes these multi-party text conversations possible for every business. Read more | | | | The Great Digital Acceleration of 2020 - SIGNAL Keynote Twilio CEO Jeff Lawson shares his perspective on the three major trends helping businesses not only survive but thrive during these unprecedented times, and what's motivating teams to accelerate their digital roadmaps by six years on average. Watch now | | | | Twilio Acquired Segment, the Market-leading Customer Data Platform Data silos are the enemy of great customer experiences and Segment is the answer to this problem. Together, Segment and Twilio will tear down these data silos, helping developers build great customer experiences. Read more | | | | New Twilio SendGrid Direct Peering Delivers 22 billion Emails Faster Twilio SendGrid now directly peers with major mailbox providers including Google, Yahoo, AOL, and Apple. We processed 5.8 Billion emails on Black Friday alone and over 22 Billion emails over the weekend with a 21% faster connection time to Google with direct peering. Read more | | | | | | | |
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