[Webinar Recording] Blueprint to AI-Assisted Contact Centers with Google and Twilio

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    [Webinar Recording] Blueprint to AI-Assisted Contact Centers with Google and Twilio

    Missed the AI webinar with Twilio and Google? Watch the recording now.
    Hi ο»Ώjaneο»Ώ,

    We're sorry! You may have experienced technical difficulties with the Blueprint to AI-Assisted Contact Centers webinar with Twilio Flex and Google Contact Center AI last week.

    But the good news is the recording is now available.

    You can watch it here.

    Adam Champy, Google Cloud's Interactive and Conversational AI product lead, joined Abhijit Mehta from the Twilio Flex team to share how you can:

    • Integrate AI at multiple layers of customer engagement
    • Build intelligent bots for personalized service 24/7
    • Use conversational AI for routing decisions based on customer intent
    • Automatically process and understand customer speech
    • Surface relevant information to agents during a call
    Cheers,
    Team Twilio


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